SUPPORT

How can we help?

Find answers to common questions or contact us about Moments to Keep.

Adding a moment

Open the Today tab, select today or a past date, enter your text, and tap Save Moment. Future dates cannot be selected because the app is designed to record moments that have already happened.

Editing or deleting a moment

Select the date containing the moment, then use Edit or Delete on its card. Deleted moments cannot be recovered.

Daily reminders

Open Settings, enable the daily reminder, and choose a time. If reminders do not arrive, confirm that notifications are allowed for Moments to Keep in your iPhone settings.

Storage and backups

Moments are stored locally on your device. The app currently does not provide cloud sync or an independent backup and recovery service. Deleting the app may permanently remove your moments.

Basic troubleshooting

• Close and reopen the app.
• Confirm that your iPhone is running a supported, up-to-date version of iOS.
• Check notification permission in iPhone Settings if reminders are not working.
• Do not delete the app while troubleshooting if you need to preserve existing moments.

Contact support

Email momentstokeep.app@gmail.com and include:

• A brief description of what happened
• Your iPhone model and iOS version
• The app version, shown in Settings
• A screenshot, if it does not contain private information

Please do not include private journal content, passwords, or other sensitive information.